Abstract
This study aims to analyze the implementation of Public Social Partnership in the Rumah Perlindungan dan Trauma Center (RPTC) program in Makassar City as an effort to enhance the responsiveness in handling Persons with Social Welfare Problems (PMKS). This research employs a descriptive qualitative approach, with data collected through observation, interviews, and document review. Data analysis was conducted through the processes of data condensation, data display, and conclusion drawing. The findings indicate that the implementation of Public Social Partnership in the RPTC program, based on the framework proposed by Mazzei et al. (2018), has not been fully optimal. Several indicators have been implemented effectively, including flexibility in program execution through comprehensive assessment stages, involvement of service users, and budget allocation. However, several aspects still require improvement, particularly in leadership, partnership formalization, strengthening collaboration, and efforts to overcome silo practices. Although communication among actors is relatively effective, coordination between the Makassar City Social Service and its partners remains inconsistent, and silo-breaking strategies have not been evenly implemented across all partner institutions.
- Public Social Partnership
- Social Welfare Beneficiaries
- Protection Shelter
- Trauma Center
Abstract
Penelitian ini bertujuan menganalisis implementasi Public Social Partnership dalam program Rumah Perlindungan dan Trauma Center (RPTC) di Kota Makassar sebagai upaya meningkatkan responsivitas penanganan Penyandang Masalah Kesejahteraan Sosial (PMKS). Studi ini menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dan telaah dokumen. Analisis data dilakukan melalui proses kondensasi, penyajian, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa pelaksanaan Public Social Partnership dalam program RPTC, berdasarkan kerangka Mazzei et al. (2018), belum sepenuhnya optimal. Beberapa indikator telah berjalan baik, antara lain fleksibilitas dalam pelaksanaan program melalui tahapan asesmen yang komprehensif, keterlibatan pengguna layanan, serta pengalokasian anggaran. Namun demikian, sejumlah aspek masih perlu ditingkatkan, khususnya indikator kepemimpinan, formalisasi kemitraan, penguatan kerja sama, dan upaya pemecahan silo. Meskipun komunikasi antaraktor relatif efektif, koordinasi antara Dinas Sosial Kota Makassar dan mitra terkait masih belum konsisten, serta strategi pemecahan silo belum diterapkan secara merata pada seluruh mitra kerja sama.
- Public Social Partnership
- Penyandang Masalah Kesejahteraan Sosial
- Rumah Perlindungan
- Trauma Center
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